DragonPass continues to operate business as usual, however due to the ongoing global issue relating to Coronavirus and travel restrictions, please be aware that certain lounges, restaurants and spas offered by DragonPass may be suspended at short notice. We apologise for any inconvenience this may cause. Read more

Visa* Global Airport Lounge Access
DragonPass & Plaza Premium Group Limited Time Program

FAQs

Do I need to enroll in the Program?

No enrollment is required. You must simply present a valid Canadian issued Visa Infinite Privilege card or other eligible participating payment card (from the table listed below) at the entry point of a participating Plaza Premium Lounge. Your card number will be used to verify and authenticate you with Visa to receive this offer.

Card Name

Complimentary Lounge Access

# Complimentary Lounge Visits

Additional Notes

CIBC Aventura® Gold Visa* Card

4

 

CIBC Aventura® Visa Infinite* Card

4

 

RBC® Avion® Visa Infinite Business* Card

N/A

 

Scotiabank Passport™ Visa Infinite* Card

6

This benefit is only for the primary cardholder.

Scotiabank Passport™ Visa Infinite Business* Card

6

This benefit is only for the primary cardholder.

Vancity enviro™ Visa Infinite* Card

N/A

 

Vancity enviro™ Visa Infinite Business* Card

N/A

 

For more information about how Visa uses your personal information, please visit Visa’s Privacy Notice.

How are my lounge visits tracked?

Upon your first visit to a participating Plaza Premium Lounge under the Program, a unique user ID and DragonPass profile will be created for you. This user ID is associated with a truncated version of your credit card number, however your full credit card details will not be stored by DragonPass. Each time you visit a participating Plaza Premium Lounge using your Visa card under this Program, your visits will be logged in your DragonPass profile. Upon admission to a participating Plaza Premium lounge, you will be issued an admission slip that will include the number of complimentary visits used (if applicable) and/or details about your paid visit.

Is my credit card stored on file with DragonPass?

No. Your card number will be used only to verify and authenticate you to receive this offer and to establish a unique ID and member profile to track your visits. Your full credit card information will not be stored by DragonPass.

What are the fees?

If your card benefits (as outlined above) include complimentary airport lounge visits, you (and your accompanying guests) can enter participating Plaza Premium Lounges at no cost by redeeming one of these complimentary visits between July 1, 2021 and June 30, 2022. Each Visa cardholder and accompanying guest(s) visit applies against the complimentary visit allowance. If your card benefits do not include complimentary airport lounge visits, or if all available complimentary visits have been used, you will be required to pay a fee of $32 USD (subject to change) per person per visit, using a valid Visa Card upon lounge entry.

What is your policy/fees for taking guests into a lounge?

You can use your complimentary airport lounge visits (if applicable) or your paid visits for yourself and accompanying guests. Please note that each person that accesses a Plaza Premium Lounge through this Program will either count against your complimentary visit allowance (where applicable) or will require the you to pay a fee of $32 USD (subject to change) per person per visit, using a valid Visa Card.

What if I need additional information regarding this Program?

For additional program details, please visit ppg.dragonpass.ca/visacanada or contact the Visa Infinite Privilege Concierge.

Need more help?

If you need further help, please get in touch with ca.support@dragonpassuk.com.

 

 

*Trademarks of Visa Int., used under license. 

®/TM All other trademarks are property of their respective owner(s).